Working Together
Support that protects your thinking time
Senior PA support for established consultants and directors, on a monthly retainer.
Your business is working. It just feels heavier than it should at this stage.
Diary clashes.
Emails that shouldn't need you.
Loose ends that quietly build up.
None of it is difficult. But each one pulls you away from the thinking your business actually needs from you.
My role is to hold that layer for you: steadily, consistently and discreetly.
How we begin
Good PA support isn't instant. It's built on understanding how you work.
A first conversation. We talk through how your business runs, where your time is going, and whether we're the right fit.
Settling in. Over the first few weeks I learn your rhythms, preferences and priorities. Structure forms early, and the handover gets lighter as trust builds.
Ongoing support. Regular catch-ups keep us aligned, and I take on more ownership as I come to know your business.
Levels of support
Each level reflects how much ownership you'd like me to take, not how many hours you buy.
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Core Support
Reliable daily management of your diary and inbox, for owners who stay closely involved in the detail but want professional structure around it.
Includes: daily inbox management; diary control; clear prioritisation and follow-through on core communication.
What changes: your time is protected, communication flows properly, and small interruptions reduce.
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Senior PA Support (most chosen)
Embedded Senior PA support across the operational layer of your business.
Includes: daily inbox and diary management; oversight of day-to-day operational threads; a weekly structured catch-up; active follow-through on commitments and correspondence.
What changes: you're no longer the operational fallback. Details are handled properly, and nothing quietly slips while you're focused elsewhere.
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Executive Partnership
A close working relationship built on trust, discretion and experience, operating as a steady extension of your leadership.
Includes: daily inbox and diary management; weekly review and forward planning; ongoing operational monitoring; proactive identification of pressure points.
What changes: you're not reviewing every detail or reacting to gaps. You lead, with clarity and protected thinking time.
Retainers start from £1,200 per month, tailored to the level of support you need. We'll agree the right fit together after our first conversation. Retainers are paid monthly in advance.
Why clients stay
I founded Lime VA Services in 2015, after more than 20 years as a Director-level PA. Most of my clients have been with me for years.
"I’ve worked with Caroline for the past eight years and she’s not only become a trusted extension of my business - she properly makes sure the business runs.
She takes care of so much of the day-to-day detail, from managing my diary and inbox to organising travel, following things up and making sure nothing gets missed.
What I value most is that I don’t have to constantly tell Caroline what needs doing. She understands how I work, uses her initiative and quietly gets on with things in the background.
Knowing that Caroline has everything under control gives me the confidence to focus on the parts of the business that really need me."
Nicky Macleod, Founder & Director
"Caroline has an exceptional ability to organise complex workloads, anticipate what is needed, solve problems proactively and keep both people and projects moving forward. She is incredibly reliable, has an outstanding eye for detail and, importantly, is someone I trust implicitly with highly confidential business and personal information.
What really sets Caroline apart is her judgement, initiative and ability to take ownership. She doesn’t simply complete tasks – she thinks ahead, finds solutions and brings a calm, organised approach to everything she does."
Katy Green, Director
Is this the right fit?
This works best if you're an established consultant, coach or director who wants consistent, senior-level support. It isn't the right fit if you're looking for occasional ad-hoc tasks. I work with a small number of clients at any one time, so that each one gets my full attention.
Start with a conversation
A relaxed 30 minute call to talk through how your business runs and where support would make the biggest difference.